Air France Minneapolis-St. Paul Airport Terminal – MSP

Are you planning on traveling with Air France at Minneapolis Saint Paul Airport? Some people find air travel to be a fun and enjoyable experience, it can turn out to be hectic for others. Determining which terminal to enter for departure and arrival, checking flight status, knowing the baggage allowance policies, and finding the onboard services like meals, Wifi, etc., managing travel can be exhausting. But do not worry, this detailed guide will provide you with all the essential details about the arrival and departure from the Air France Minneapolis St.Paul Airport Terminal. 

Air France Terminal Details MSP International Airport

Air France uses Terminal 1 at Minneapolis-Saint Paul International Airport. 

Air France at Minneapolis Airport, MSP Terminal Services

At the airport Office of Air France Minneapolis Terminal, you can enjoy the following services/amenities:  

Make a reservation

Contacting the office of the Air France terminal at Minneapolis International Airport would be the best way to ask for the assistance of airline representatives to make flight booking reservations.  In addition to this, the passengers can independently book tickets via the Air France official website or mobile application. 

Manage Your Booking

Travelers can access the airline’s “My Booking” section on either the airline’s website or mobile app to create a booking or modify your reservation. The passenger also can add additional amenities or services related to their flight reservations in this section. In the event a passenger needs assistance, they may contact a team member in the Air France Minneapolis terminal office. 

What’s the Baggage Allowance

Air France’s policies outline the free baggage assistance for carry-on baggage and checked baggage: 

Carry-on/Baggage Allowance – The passengers must ensure the dimensions of the carry-on/cabin baggage do not exceed 55x35x25 cm / 21.6×13.7×9.8 inches; 

• An economy customer is allowed 1 carry-on/cabin bag, plus 1 personal item which in total, must not exceed 12 kg / 26.4 lbs. 
• Premium economy, business, or La Première is permitted 2 carry-on/cabin bags plus 1 personal item and In total, must not exceed 18 kg / 40 lbs. 

Checked Baggage Allowance 

• The economy passenger is allowed to check two bags, each not exceeding 23 kg in weight.
• A premium economy passenger is allowed 2 checked bags, not exceeding 23 kg – 50 lb together. 
• A business class passenger is allowed 2 checked bags, which should not exceed 32 kg – 70 lb. 

Flying Blue Silver, Gold, Platinum, SkyTeam Elite or Elite Plus Members will have 1 extra piece of checked luggage at no charge (in addition to the free checked luggage allowance). For an additional or extra charge, you may pre-purchase additional/extra checked baggage online (website/mobile app), or at the airport (during check-in), if the free checked baggage allowance is insufficient; please reach out to the Air France Minneapolis terminal office for more details/assistance. 

Policy for Refunds and Cancellations  

Passengers can only request cancellations and refunds for tickets that have been booked through official Air France online or offline channels at the Air France terminal at Minneapolis International Airport. All cancellations and refunds are subject to the. guidelines outlined in the Air France Cancellation Policy. Passengers should check the ticket for details or connect with the office or customer service.

Travel Services for Pet 

Air France permits passengers to make travel bookings for any pet which is subject to the Air France Pet Policy. Pets/dogs weighing up to 8kg/17 lbs. (total of pet and kennel weight together) are permitted in the passenger cabin. Animals that weigh more than 8 kg but not more than 75 kg must be transported in the aircraft hold. Intercontinental flights do not allow exotic pet species in the Business class cabin. The vehicle hold cannot transport all snub-nosed animals (pugs, boxers, bulldogs, Shih Tzus, Persian cats, and Burmese cats). The Air France Minneapolis Terminal Office provides information and fees.

Baggage that is lost, delayed or damaged 

For lost baggage, Air France passengers have two options for reporting lost baggage per the airline: 

1. Report the issue immediately to the representative at the Air France baggage office at the airport before the passenger exits the airport
2. Report the issue through the website of Air France within 48 hours of the flight’s arrival at the destination airport.  

If the passengers have damaged baggage, they should head over to the representative in the Air France baggage office or report the claim of damage at the Air France website within 7 days of their arrival at the destination airport. For any questions regarding lost/delayed/damaged luggage questions can find an answer in the Air France Minneapolis Terminal Office. 

Social Media Handles of Air France

Registering Or Check-in 

When checking in for an Air France flight, passengers have two options: they can check in online or through the self-service kiosk at the airport. They can also check- in person at the Air France Minneapolis terminal up to 60 minutes before the flight’s planned departure time. You can check in online or 24 hours in advance of the departure of your flight.

Services for Particular Assistance

For passengers in need, a variety of special assistance services are offered, including mobility help, special attention for elderly passengers or unaccompanied minors, in-flight medical assistance, special dietary meals, etc. In order to request special assistance services, passengers must fill out a request form on the airline’s website no less than 48 hours prior to the departure of their flight.

Wifi on Board

Wifi is available on Air France’s Boeing 777s, Boeing 787s, Airbus A318, A319, A330, A350, A220, A320 and A321. Air France offers its passengers 3 options for wifi passes: Message Pass, Surf Pass, and Stream Pass. During check-in at the Air France terminal at Minneapolis airport, or when using web/online check-in, you can purchase a WiFi pass for your flight. To determine the price of wifi passes, please contact/visit their office.

Lounge at the Airport 

Air France has an airport lounge at Minneapolis International Airport for its passengers and, as a SkyTeam member airline, has access to various other lounges at Minneapolis airport.  

Lounge Options

• Air France Lounge located at Terminal 1, adjacent to Gate 1
• Wingtips Lounge: Level 4 located about the concourse on the west side of Terminal  4 
• Delta Sky Club T2: Mezzanine level, located directly across from gate C67 
• Air France Lounge: Terminal 1 at Minneapolis after TSA security located by Gate 1 
• KAL Lounge: Terminal 1 located near Gate 3 
• Plaza Premium Lounge: Terminal 4 after TSA checkpoint located in Concourse A, above boarding gates A4 and A5
• Virgin Atlantic Clubhouse Minneapolis: Terminal 4 A Concourse located above the gate (A4/A5)

If you need further information regarding accessing and utilizing the lounges, please confer with the airline representatives.

Minneapolis Airport Car Rental

All passenger terminals’ baggage claim areas provide courtesy phones and or car rental company counters to assist travelers with car rentals. 

Minneapolis International Airport Parking

Travelers can make parking and booking arrangements in advance on the airport website.

Services & Amenities at Minneapolis International Airport

To enhance each traveler’s airport experience several services and amenities are available at Minneapolis Airport:

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal and Pet Relief
• Worship Spaces
• Restaurants
• Books & Magazines
• Convenience Shopping
• Duty-Free
• Electronics
• Fashion & Accessories
• Florist
• Gifts & Souvenirs
• Spirits & Wine
• Travel Essentials

The airport staff can be contacted when assistance is needed.

FAQ’s